FAQ
I have an issue with my order
If your order arrived with an issue, please reach out through chat, our contact form, or email (monica@mokadesignco.com) so I can assist you. For incorrect, damaged, or missing items, please contact me within 30 days of delivery.
How are the shirts made?
I create all the designs myself and the designs are professionally printed onto the apparel items using DTG (Direct to Garment) technology.
When can I expect my order?
Most items are delivered within 5-10 days. You can create an account to check the status of your order.
Do you offer personalization?
Yes! If you would have any special requests or would like a personalized product, please reach out via contact form and I would love to make that happen for you.
How do I know what size to get?
Please refer to the sizing chart in the photos! You can get the best measurements by measuring your own clothing and comparing the measurements to the chart.
Do I have to pay any tariffs?
All orders are shipped from the US. There will be no tariffs collected for any orders shipped within the USA.
Are the shirts oversized?
The shirts are true to size, for an oversized fit, please size up 1-2 sizes.
